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Privacy Policy

This privacy policy (“Policy”) describes how ProEarly Co, LLC, a Delaware limited liability company (“Company,” “we, “us,” or “our”) uses and protects personal information of people who visit our website at www.proearlyco.com (the “Site”) and the Company-controlled social media pages (including Facebook, Instagram, and Twitter), join our mailing list, purchase a product from us, or otherwise use our services (collectively, the “Services”).

 

This Policy applies to all visitors, users, and others who access the Services. Please read the Policy carefully to understand our practices regarding your information and how we will treat it. By visiting or using the Services, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy.

So we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Policy, we mean information that is capable of being associated with or could reasonably by linked with you, such as your name, email, or mobile number.

WHAT WE COLLECT

We collect information about you in several ways. We use this information to operate and enhance your experience with the Services.

Information You Give Us

We may collect Personal Information you choose to provide to us. If you choose to contact us or participate in an offer via the Site, you will provide your name and email address. If you opt to join our mailing list or subscribe to our email newsletter, you provide your email address. You may choose to create an account with us (“Account”) to make a purchase and to receive updates from us. When you create an Account to purchase a product, you provide Personal Information that we use to verify and fulfill orders you may place via the Site, to communicate with you about such orders, and for marketing purposes.

 

When you make a purchase, we use third-party Service Providers, (as defined below) including Wix Stores, to host our checkout process. You will provide certain Personal Information, including your name, shipping and billing address(es), email address and payment information, which Wix Stores and third-party payment processors, such as Stripe or Paypal, will process on our behalf, in accordance with their privacy policies. We receive information about your purchase, including your name, email address, billing and/or shipping address(es), and payment processor (but not your complete credit card information), and may use this information to verify and fulfill your order, to communicate with you about your order, and for marketing purposes. Notably, purchasing a product from us requires that you provide us with your email address, and doing automatically adds you to our email marketing list. You can unsubscribe from our email marketing list at given time.

When you purchase or return a product, we collect information about the transaction such as the product details, date and location of the transaction, and any reasons provided for a return. If we encounter a problem when processing your transaction, your Personal Information may be used to contact you.

Information Automatically Collected

We may use third-party Service Providers (defined below) including Google Analytics to automatically log information about you and your computer or mobile device, and how you use and interact with the Services. For example, when you access the Services, we may log your operating system type, browser type and language, the pages you viewed, how long you spent on a page, access times, Internet protocol (IP) address, your mobile device ID, mobile device serial number, unique user ID, wireless carrier, and information about your use of and actions on the Services. We collect this additional technical data to analyze usage trends and give us more information about how people use the Services to better the user experience.

Cookies

We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. Cookies help us improve your experience on our Services. We use cookies to see which parts of our Services people use and like and to count visits to our Services

Web Beacons

We may log information using digital images called web beacons on our Services or in our emails. We use web beacons to manage cookies, count visits, and to learn which emails are read and used by our users and which are not. We also use web beacons to tell if you open or act on our emails. Similar to cookies, we use web beacons to improve your experience on our Services.

Tracking Options and California Do Not Track Disclosures. You may adjust your browser or operating system settings to limit this tracking or to decline cookies, and doing so will not change your experience on the Site. Check the “Help” menu of your browser or operating system to learn how to change your tracking settings or cookie preferences. To learn more about the use of cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain Service Providers (defined below), please click here. On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising.

Internet-Based Advertising

We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are using the Services and elsewhere on the Internet. This practice is known as interest-based advertising. You may visit www.aboutads.info to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program. We do not operate or control this site and are not responsible for the opt-out choices available there. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. If you delete, block or otherwise restrict cookies or use a different computer or Internet browser, you may need to renew your opt-out choice.

Consultation Information

When you complete the first intake form to share information with us to provide information for our consultation call we collect, the parent or guardian’s identifiers (name, email address, telephone number, ZIP code), as well as your child’s identifiers (name (optional) and age). This allows us to communicate with you about our Services and interests specific to your child. We will retain this information until you request to delete this information or for so long as there is a business need to retain it.

USE OF INFORMATION

We use the information that we have about you to provide, support, personalize, and make our Services more relevant and useful to you and others.

We may use the Personal Information we collect from and about you to (1) present our Site, our products, and the Services to you; (2) provide you with information, products, or services that you request; (3) monitor and analyze usage and trends and personalize and improve the Services and your experience using the Services; (4) respond to your comments and questions and provide customer service; (5) send information including confirmations, invoices, notices, updates, security alerts, and support and administrative messages; (6) send marketing emails from which you can opt-out as described below; (7) protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and (8) with your consent for another purpose.

We may use your information to contact you about our products and services that may be of interest to you. Our marketing emails tell you how to opt-out or unsubscribe. If you opt-out of marketing emails, we may still send you non-marketing emails and notifications, which may include information about your Account, our business dealings with you, and updates regarding our policies.

SHARING OF PERSONAL INFORMATION

We will not disclose your Personal Information other than as described below. We may share the Personal Information we collect from and about you (1) to fulfill the purpose for which you provided it; (2) with your consent; (3) for legal, protection, and safety purposes; (4) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and (5) with those who need it to do work for us (our Service Providers, as defined below).

If another entity acquires us or our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Services in a manner that is consistent with this Policy.

SERVICE PROVIDERS

We may contract with third parties to perform functions related to the Services (“Service Providers”). Service Providers will have access to your Personal Information needed to perform their business functions but may not use or share that Personal Information for other purposes. For example, we may use Service Providers to process and fulfill orders and returns, process payments and refunds, deliver packages, provide customer service, collect and manage product reviews, send or manage marketing emails or surveys, and perform services related to the design, maintenance, and improvement of the Site and our Services.

LINKS TO OTHER SITES

The Services may contain links to other third-party websites or applications. Any information you provide on those sites is subject to that third party’s privacy policy. Our Policy does not apply to such sites, and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.

OUR COMMITMENT TOWARDS CHILDREN'S PRIVACY

We do not direct the Services to, nor do we knowingly collect any Personal Information from, children under 16. Children under 16 are not eligible to use the Services. If we learn that a user is under 16 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Services.

NOTIFICATION CHOICES

ProEarly Co may send you emails and notifications regarding activities on the Services. We may also communicate with you via informational, transactional, or marketing emails. You may choose to unsubscribe from emails by clicking “Unsubscribe” from the email. If you unsubscribe, we may still need to send you non-marketing emails about your Account or your business dealings with us. You may also send requests about your Personal Information to info@proearlyco.com.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the security of your Personal Information. We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The CCPA provides rights to certain individuals located in California. You can contact us about these rights at info@proearlyco.com. We do not disclose Personal Information beyond what is described in this Policy. California users may have the following rights.

  • Right to access: You may have the right to know and see what data we have collected about you over the past 12 months including:

    • categories of personal information we have collected about you;

    • categories of sources from which the personal information is collected;

    • the business or commercial purpose for collecting your personal information;

    • the categories of third parties with whom we have shared your personal information; and

    • the specific pieces of personal information we have collected about you.

  • Right to deletion: You may have the right to request that we delete in certain circumstances the personal information we have collected from you.

  • Right not to be discriminated against: You may have the right not to be discriminated against for exercising any of these rights.

To request access to or deletion of your personal information, or to exercise any other data rights under the CCPA, please contact us at info@proearlyco.com.

GENERAL DATA PRIVACY REGULATION (GDPR)

If you are based within the EU, the GDPR may in certain circumstances provide you with the below rights. You can contact us about these rights at info@proearlyco.com.

  • Right to access: the right to request certain information about, access to and copies of the Personal Information about you that we are holding (please note that you are entitled to request one copy of the Personal Information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);

  • Right to rectification: the right to have your Personal Information rectified if it is inaccurate or incomplete;

  • Right to erasure / “right to be forgotten”: where the processing of your information is based on your consent, the right to withdraw that consent and the right to request that we delete or erase your Personal Information from our systems (however, this will not apply if we do not rely on your consent to carry out the processing or if we are required to hold on to the information for compliance with any legal obligation or if we require the information to establish or defend any legal claim);

  • Right to restriction of use of your information: the right to stop us from using your Personal Information or limit the way in which we can use it;

  • Right to data portability: the right to request that we return any information you have provided in a structured, commonly used and machine-readable format, or that we send it directly to another company, where technically feasible; and

  • Right to object: the right to object to our of your Personal Information including where we use it for our legitimate interests or for marketing purposes.

  • Right to lodge a complaint about us to a supervisory authority in your country of work or residence (for instance, the Data Protection Commissioner in Ireland).

Legal Bases for Processing: We process your Personal Information on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), and where it is necessary to perform under our contract with you in accordance with our Terms of Service, or in order to create a contract with you.

CHANGES TO PRIVACY POLICY

We may modify this Policy from time to time. If we make any changes, we will change the Last Updated date below. We also may provide additional notice, as applicable, depending on the type of change. If you object to any changes, you may stop using the Services. Your continued use of the Services after we publish or otherwise provide notice about our changes to the Policy means that you are consenting to the updated Policy.

Last updated June 2023.

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