top of page

The Key to Quality Childcare: Strong Communication

Finding quality childcare is a top priority for parents, and it's a journey that often involves hours of research, program tours, and tough decisions. While there are many factors to consider, one aspect often underestimated in its importance is communication with your childcare provider. Here's why it's crucial and what to look for:

The Importance of Communication:

  • Peace of Mind: Clear and regular communication with your childcare provider offers peace of mind. Knowing what's happening during your child's day, from meals to naps to activities, helps you stay connected even when you're apart.

  • Child Development: Effective communication ensures that you're aware of your child's developmental milestones. This insight allows you to provide consistent support at home, helping your child thrive and ensure kindergarten readiness.

  • Safety and Health: In emergencies or health-related situations, swift and accurate communication is critical. Being informed promptly about any incidents or health concerns ensures you can take necessary action.

What to Look for in Communication:

  • Regular Updates: A childcare provider should offer regular updates on your child's activities, behavior, and milestones. This might include daily reports, messages, and pictures. Many programs now use communication platforms to keep parents updated.

  • Accessibility: Ensure your childcare provider is accessible when you need to communicate. Staff should maintain an open-door policy to encourage parental visits and foster trust. Calls and emails should always be responded to promptly.

  • Transparency: Your childcare provider should be forthcoming about any incidents or issues related to your child. Transparency builds trust and allows you to work together for your child's well-being.

  • Feedback Mechanism: Look for a childcare provider who values your feedback. They should encourage open discussions and actively seek your input on your child's development and care.

  • Emergency Communication: Inquire about their emergency communication plan. You should be confident that you'll be promptly informed in case of any emergencies.

  • Professionalism: Effective communication should always be professional and respectful.

  • Cultural Sensitivity: Accommodations should be made to address diverse preferences and languages.

Remember, your childcare provider is a partner in your child's growth and development. Choosing one with strong communication practices can make the entire childcare experience smoother and more reassuring. Don't hesitate to discuss communication expectations during your selection process to ensure you and your childcare provider are on the same page. Communication builds the trust you need in order for your child and your family to thrive.


Recent Posts

See All


bottom of page